PRIVACY POLICY

Last updated: 19 September 2026

Coolscape respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what personal information we collect through coolscape.fi, why we collect it, how it is used and what rights you have.

1. Who is responsible for your information?

The data controller for this website is:

Coolscape, operated by Lyndsay & Peter Rehn
Ekenäs, Finland
Email: info@coolscape.fi

For questions about this policy or your personal information, please contact us using the email address above.

2. Information we collect

We may collect information that you voluntarily provide when you:

  • contact us through the website;
  • subscribe to the Coolscape newsletter;
  • request information about our planned experiences; or
  • otherwise communicate with us.

This information may include:

  • your name;
  • your email address;
  • the subject of your enquiry;
  • the contents of your message;
  • your newsletter and privacy-consent choices; and
  • any other information you choose to provide.

The website and its hosting provider may also process limited technical information, such as your IP address, browser type, device information and the date and time of your visit. This information may be required for website security, operation and troubleshooting.

Please do not include sensitive personal information in the contact form.

3. Why we use your information

Contact enquiries

When you submit the contact form, we use your information to:

  • respond to your enquiry;
  • provide information you have requested;
  • manage possible partnerships or collaborations; and
  • maintain appropriate records of our communications.

The legal basis for this processing is your consent and, where relevant, our legitimate interest in responding to enquiries and managing Coolscape’s activities.

Submitting the contact form does not automatically subscribe you to marketing communications.

Newsletter

When you subscribe to the Coolscape newsletter, we use your name and email address to send you news about Summer 2027, future experiences, dates and launch offers.

The legal basis for this processing is your consent. You may withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us directly.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

4. How long we keep your information

Contact-form enquiries are generally retained for no longer than 12 months after the enquiry has been resolved, unless the information is needed for an ongoing matter or must be retained for legal, accounting or contractual reasons.

Newsletter information is retained until you unsubscribe or ask us to delete it. We may retain a minimal record of an unsubscribe request to ensure that you are not added to the mailing list again without new consent.

Technical website and security logs are retained only for as long as reasonably necessary for website security, operation and troubleshooting.

5. Who may receive your information?

We do not sell or rent your personal information.

Information may be processed by trusted service providers that help us operate the website and communicate with visitors, including:

  • website hosting and maintenance providers;
  • website-form providers;
  • email and newsletter service providers; and
  • security and technical-support providers.

These providers may process information only as necessary to provide their services and are expected to protect it appropriately.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

6. International data transfers

Some service providers may process information outside Finland or the European Economic Area.

Where this occurs, we aim to use providers that apply appropriate safeguards for international data transfers, such as an adequacy decision adopted by the European Commission or approved contractual protections.

7. Cookies

Coolscape.fi may use cookies that are necessary for the website to operate correctly, maintain security and remember essential settings.

If we introduce analytics, advertising or other non-essential cookies, we will request consent before those cookies are placed where required by law. Visitors will be able to refuse or withdraw consent for non-essential cookies.

You can also control or delete cookies through your browser settings. Disabling essential cookies may affect how parts of the website function.

8. Your rights

Depending on the circumstances, you may have the right to:

  • request access to the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your information;
  • ask us to restrict how your information is used;
  • object to certain types of processing;
  • receive information you provided in a portable format;
  • withdraw your consent at any time; and
  • make a complaint to a data-protection authority.

These rights may be subject to conditions and exceptions under applicable data-protection law.

To exercise your rights, contact us at info@coolscape.fi. We may need to confirm your identity before completing your request.

If you believe your personal information has been handled incorrectly, you may contact the Office of the Data Protection Ombudsman in Finland through tietosuoja.fi.

9. Links to other websites

Our website may contain links to third-party websites. Coolscape is not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.

10. Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no website or electronic communication system can be guaranteed to be completely secure.

11. Children’s information

The Coolscape website and newsletter are not directed at children. We do not knowingly collect personal information from children through the website.

12. Changes to this policy

We may update this Privacy Policy when our services, website features or legal obligations change.

The latest version will always be published on this page, together with the date it was last updated.

13. Contact

If you have questions about this Privacy Policy or how Coolscape handles personal information, please contact:

Coolscape, operated by Lyndsay & Peter Rehn
Ekenäs, Finland
Email: info@coolscape.fi